Refund and Returns Policy

SHIPPING & RETURNS 

Shipping Policy

Domestic (Malta) & International Shipping

Standard domestic shipping available across Malta

Orders processed within 1-2 business days

We ship worldwide from Malta

Shipping fees calculated at checkout based on location

International delivery times vary by destination

Customs duties and taxes are the responsibility of the buyer

Returns & Refunds

Return Policy

We accept returns of unopened coffee bags within 14 days of delivery

Items must be unused and in original packaging

Customer is responsible for return shipping costs unless the error is on our part

Refund Process

Upon receipt and inspection of returned items, we will notify you of your refund status

Approved refunds will be processed to your original payment method within 5-7 business days

Original shipping charges are non-refundable

Exchanges

We replace items only if defective or damaged

For exchanges, please contact us at malta@coffeecircus.eu